IMB Bank




IMB Bank is one of the leading banks in Australia, with a proud history dating back to 1880. Today, IMB Bank provides a comprehensive range of banking products and services to customers across New South Wales, Melbourne, Illawarra, Newcastle-Hunter, Sydney, and the ACT. The bank aims at assisting people in reaching their financial goals.

  • Bank Type

    Bank (Mutual)

  • Founded


  • Headquarters

    Wollongong, Australia

  • Industry

    Banking and financial services

  • Formerly/Predecessor

    Illawarra Mutual Building Society(F)

  • Subsidiaries


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Pros & Cons-IMB Bank


  • Strict lending policies.
  • High Property Value for First Home Buyers.
  • Home Loan for Self-Employed.
  • Signup Fees.
  • Customer Support.


  • Strict Age Restrictions.

About IMB Bank

IMB Bank is a well-established and ever-growing mutual bank that aims to provide its customers with value and benefits similar to a traditional bank. Founded in 1880, IMB Bank strives to provide its members with an array of products and services accessible in its full range of features. Some core products include home and personal lending, savings and transaction accounts, term deposits, business banking, and more. Moreover, this mutual bank constantly evolves its services through innovation, convenience, security, and quick response strategy. Currently, IMB Bank has its network across key regions in Australia, including Illawarra, Newcastle-Hunter, Sydney, NSW South Coast, the ACT, and Melbourne.

This guide presents an extensive overview of the IMB Bank, IMB Bank Home Loan, IMB Bank Personal Loan, features, services offered, and other important information.

Features & Benefits of IMB Bank

IMB Bank has the reputation of being one of the most customer-friendly financial service providers in Australia. This results from a collective effort made by the community to instill values and quality services in the people. However, if anyone is still doubtful about whether or not to use the services of IMB Bank, here are some features and benefits of IMB Bank.

  • IMB Bank has extensive digital banking applications for customers for a hassle-free banking experience.
  • IMB Bank has been rewarded for its gender equality workplace.
  • Customers can benefit from the experience and expertise of qualified banking professionals who can guide each member on financial planning and other investment advice.
  • The IMB Bank customer representatives are available on various platforms to respond quickly to any banking query.

Services Offered by IMB Bank


  • Personal Loans - Availability of personal loans whether one is buying a new car, planning a holiday, consolidating debt funds, home renovation, unexpected expenses, or getting married, IMB Bank has the provision for quick financial assistance with attractive and affordable interest rates.
  • Home Loans - IMB Bank offers lucrative home loans for anyone looking for a new home, mortgage refinancing, investing, or renovating an existing home.
  • Savings Account - The members of the IMB Bank can enjoy a secure savings account. It assists customers with everyday savings accounts, and students account, home loan off-shore accounts, children’s accounts, specialised holiday accounts, and senior citizen accounts.
  • Everyday Banking - There is an array of banking facilities available for the customers, such as daily unlimited accounts, everyday accounts, every day unlimited kickstart accounts, wisdom saver accounts, and zoo accounts.
  • Credit and Debit Cards - IMB Bank issues a few transaction cards, including credit cards, IMB low-rate MasterCard, IMB Platinum MasterCard, and IMB Visa Debit cards.
  • Financial Planning - Anyone who wishes to get a consultation pertaining to financial planning and setting goals can approach the IMB Bank. The institute provides a facility to assist members with quality financial advice.
  • Insurance - Avail of the benefits of insurance policies pertaining to home and contents insurance, car insurance, landlord insurance, and caravan insurance.


  • Business Support - Get personalised business solutions to serve customers better with IMB Bank. The institution devises plans to help businesses grow with the help of business banking specialists at the IMB Bank.
  • Business Account - Customers can open a business account that offers high-interest rates and caters to easy business transactions without hassle.
  • Loans and Finance - Benefit from the business loans and financial assistance offered by the IMB Bank with faster loan sanctions. This can help businesses procure more equipment, meet cash flow, pay salaries, etc.
  • Payment Options - IMB Bank offers a platform for businesses to manage their day-to-day payments, such as online or in-store cash-flows.
  • Easy Payroll Options - Manage payrolls with IMB Bank’s internet banking services.
  • Investing and Savings - Another excellent service IMB Bank offers is the provision for customers to invest and create additional wealth in return.

IMB Internet Banking

IMB Bank has an excellent internet banking service available for its customers with all the features and benefits. This is like having all the banking facilities at your fingertips. One can monitor their accounts anytime, anywhere, in addition to making real-time payments, viewing account balances, getting bank statements, contacting the bank with secure lines, and much more.

Accounting Software Feeds

A feature offered by IMB Bank for its customers is the provision to link their business accounts with third-party accounting software that enables them to manage their business finances. This third-party software includes Xero and MYOB BankLink.

IMB MasterCard Online

IMB Bank issues MasterCard to its account holders. However, with the provision, users can also monitor their transactions with the help of an IMB MasterCard account online.

RSA Super / Pension

Manage pension accounts powered by the IMB Bank online.

Types of Accounts in IMB Bank

Personal Savings Account

Customers can open personal savings account with IMB Bank under various slabs, including an everyday savings account, students account, my first home account, a children's account, and a Christmas and an over 55’ account. The savings account offered by IMB Bank is as follows.

  • Reward Saver - Customers can use this savings account to invest their monetary capital and get attractive interest.
  • Reward Saver Kick Start Account - This is a special account for students who can start their savings early.
  • Christmas Club - This is for customers who want to save for Christmas. The account holders can open a Christmas Club account where they get rewards for regular investments. The account is accessible in November and December.
  • Wisdom Saver Account - Customers above the age of 55 or those with a pension scheme planned can open a wisdom saver account for high-interest returns.
  • Cash Management Account - This is an account where customers can receive competitive interest rates without a locking away period.
  • DIY Super - This is a kind of IMB Bank Saving account where they have the provision of low cost, flexibility, and high liquidity.

Business Account

Businesses and business owners benefit from opening a business account with specialised interest rates, a hassle-free payment process, and integrated accounting software to assist them in monitoring their finances.

IMB Bank Opening Hours

IMB consultants are available from Monday to Friday from 8 am to 8 pm. Moreover, on Saturdays, the timings are 9 am to 4 pm. Other than that, expert staffs are available from Monday to Friday from 9 am to 5 pm.

IMB Bank Contact Details / Customer Service

Anyone needing the assistance of the banking personnel can get in touch with IMB Bank through their various communication channels. Here is a list of ways to get in touch with the bank.

Specification Details
Call Toll Free 133 462
International number +61 2 4298 0111
IMB consultants are available ●     Monday - Friday 8 am - 8 pm ●     Saturday 9 am - 4 pm
Lost or Stolen Cards ●     133 462 during IMB hours ●     1800 252 730 after hours ●     +61 2 4298 0111 if overseas
Fax (02) 4298 0310
Write PO Box 2077 - Wollongong NSW 2500

Frequently Asked Questions

Who is the founder of IMB Bank?

IMB Bank is a mutual bank funded and operated by its members, who are also its customers.

What type of bank is IMB?

IMB Bank is a type of mutual bank managed by investors, known as members, who are customers of the bank. The community itself runs the bank.

Is IMB Bank Government Guaranteed?

Although the government has issued insurance on the deposits made on the savings accounts, the investments made on loan and equity-linked accounts are not covered.

How do I contact IMB Bank?

Customers can contact IMB Bank’s customer care number at 133 462. In case anyone wants to write to them, they can fill out a contact form with the query mentioned in the form. This form is accessible from the official website of IMB Bank.

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Australian based support team

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