BCU is a division of Police & Nurses Limited. A small group of company entrepreneurs, primarily banana farmers on the NSW North Coast, founded BCU in the early 1970s, intending to offer a local, practical banking alternative to the big banks. The bank provides various services ranging from multiple loan schemes, savings accounts, term deposits, insurance services, digital banking, etc.

  • Bank Type


  • Founded


  • Headquarters

    Coffs Harbour, NSW

  • Industry


  • Formerly/Predecessor


  • Subsidiaries


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Pros & Cons-Bcu


  • Strict lending policies.
  • Home Loan for Self-Employed.
  • Signup Fees.
  • Strict Age Restrictions.
  • Customer Support.


  • High Property Value for First Home Buyers.

About BCU Bank

The foundations of the BCU were set after a successful merger between the BananaCoast Community Credit Union and Police and Nurses Ltd. in the early 1970s. BCU is the official division of the Police and Nurses Ltd. A group of small business owners from the NSW region established this institution. Predominantly the banana farmers from the region. This lending institution aimed to provide an alternative to business owners who could not raise funds from traditional banking institutions.

Features & Benefits of BCU Bank  

The one feature that distinguishes BCU Bank  from other traditional banks is its member-centric approach. The members-only lending ensures that the customers with the bank are the owners. That makes it easier for the lending institution to design loan products for its customer base. BCU operates with the sole intention of enriching the lives of its members and adhering to its community-centric approach. This bank prides itself on keeping the customers over profits and offering products on those lines.

  • Renowned for being a fiscally and socially responsible lending institution.
  • Operates on peer-to-peer principles strengthening the community at its core. 
  • As per the Roy Morgan Research, BCU enjoys the highest trust and customer satisfaction.
  • Over 50,000+ members associated with this lending institution.

Services Offered by BCU Bank  

The members of the BCU bank can avail of the following services offered by this financial institution:

  • BCU IBank: Internet banking services are offered to customers to facilitate financial transactions through their devices from the comfort of their homes. Internet banking services offer features such as instant virtual cards, account opening, card controls and mail security. The customer can perform fund transfers and bill payments, review transaction history, and schedule recurring payments through the net banking account.
  • BCU Connect App: This mobile application allows the customer to avail of the features offered by the bank through their mobile phones. The user can manage their day-to-day banking operations via BCU Connect App. The functions that can be performed are very similar to that of the internet banking account, but the application's compatibility with mobile phones.
  • Digital Banking: Customers can also perform transactions through other digital banking products offered by the bank. The digital wallet allows customers to make and receive payments on their wallets through their smartphones to make secure payments. One can also apply for an instant digital card
  • Osko by Bpay: The Osko is a payment platform from the institution that allows customers to make payments within 15 seconds. The amount can be accompanied by a message with 280 characters that provides transparency to both parties throughout the transaction.

Types of Accounts in BCU Bank  

The BCU Bank offers the following types of accounts to the customers:

Savings Account

The customers can park their savings in the bank's various savings accounts schemes. One can earn from the lucrative interest rates offered on the deposits while simultaneously depositing the money in a safe scheme. 

Term Deposits

The term deposits offered by this financial institution allow the customers to select from a diverse range of interest payment options. The depositor with the schemes also avails guaranteed returns immune to market fluctuations and pays a low maintenance fee for the same.

Kids Savings Account 

The Kid savings account allows guardians to invest in their child’s future. The total interest rate offered on deposits that exceed $50,000 is 1.70% per annum.

BCU Bank Opening Hours

The BCU Bank is operational to cater to inquiries and offer services during the following hours:

Monday  9:30 am to 5:00 pm
Tuesday 9:30 am to 5:00 pm
Wednesday 9:30 am to 5:00 pm
Thursday 9:30 am to 5:00 pm
Friday  9:30 am to 5:00 pm
Saturday  9:30 am to 12:00 pm 

BCU Bank  Contact Details 

The financial institution has established the following channels where the customer can reach out at their discretion.

Frequently Asked Questions

What is the complete form of BCU?

The BCU stands for Baxter Credit Union.

Who owns BCU?

BCU is one of the largest customer-owned banks in the country and is currently under the division of Police and Nurses Ltd.

Can you deposit money into an ATM with BCU?

Yes, the member can facilitate this process as the BCU is a member of the Co-op ATM network.

How to contact BCU?

BCU has established several online and offline channels to cater to the inquiries of its customer base. One can reach out by dialling the following number:

General Enquiries: 1300 228 228

Why use us?

The customised financial services from UrbanMoney Oceania caters to the varying requirements of the applicant on their fund procurement journey.

Low interest rates

The intricate online model ensures the best interest rates are offered to the customers. The services aim to diminish the overhead costs.

Urban Money Oceania Exclusive Deals

The customers can avail of various exclusive offers available to the customers by UrbanMoney Oceania designed to cater to their budgetary needs.

Australian based support team

Our support team offers tailor-made services to customers intending to conclude loan transactions without any hassle. Available to customers at their convenience.


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