Bank of Queensland




The Bank of Queensland (BOQ) is a retail bank in Australia headquartered in Brisbane, Queensland. Initially established as a building society, BOQ is one of the oldest financial services providers in the country. The bank provides various retail and commercial banking services through its vast network of 163 branches all over the country, comprising 103 owner-operated branches and 53 corporate branches.

  • Bank Type

    Public Bank

  • Founded


  • Headquarters


  • Industry

    Banking, Financial services

  • Formerly/Predecessor


  • Subsidiaries


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Pros & Cons-Bank of Queensland


  • Strict lending policies.
  • Signup Fees.
  • Strict Age Restrictions.
  • Customer Support.


  • Home Loan for Self-Employed.
  • High Property Value for First Home Buyers.

About Bank of Queensland

Bank of Queensland, or BOQ, is an Australian bank headquartered in Brisbane, Queensland. Established in 1874, it is a regional bank with almost 160 branches across the country. BOQ has a strong focus on community and sustainable banking. The bank is run by locally owned managers and aims at making long-term relationships with its customers.

The bank is an Authorised Deposit-Taking Institution regulated by the Australian Prudential Regulation Authority and ranks among the top 100 Australian companies by market capitalisation.

Features and Benefits of the Bank of Queensland (BOQ)

There are many features and benefits of the Bank of Queensland that make it an excellent choice for banking. Some of these include its personalised service, commitment to customer satisfaction, a wide range of products and services, and competitive rates.

  • Personalised service is one of the essential features of the Bank of Queensland.
  • The bank staff are committed to providing a high level of service and will take the time to get to know you and your banking needs. 
  • Commitment to customer satisfaction is another key feature of the Bank of Queensland. The bank strives to provide a high service standard and meet its customers' needs. 
  • A wide range of products and services is another advantage of the Bank of Queensland. The bank offers various products and services, including personal, business, investment, and home loans. 
  • Competitive rates are another benefit of the Bank of Queensland. The bank offers competitive rates on its products and services, which means you can get a great deal on your banking.

Products and Services offered by the Bank of Queensland

Bank of Queensland offers its customers a comprehensive range of banking products and services. These include personal and business banking products and investment and financial planning services. The bank has a vast network of branches and ATMs across Australia and offers online and mobile banking services. Customers can choose from various deposit and loan products and benefit from the bank's competitive interest rates.

Banking Services

The Bank of Queensland offers its customers a full range of banking services. These services include personal banking, business banking, home loans, credit cards, and more. The bank also offers a range of online and mobile banking services, which make it easy and convenient for customers to manage their finances.

  • Transaction account
  • Savings account
  • Online banking
  • Debit cards
  • Digital wallets
  • Managing direct debits


Bank of Queensland offers an array of loans to suit your needs. Whether you're looking for a personal loan, a home loan, a business loan or an investment loan, they have a loan to suit you. They offer competitive rates and flexible repayment options, so you can tailor your loan to suit your circumstances.

Additionally, they offer a range of other banking products and services so that you can meet all your banking needs in one place. The loans provided by the Bank of Queensland are:

  • Home loan
  • Personal loan
  • Car loan
  • Business loan
  • Equipment and vehicle financing for businesses


Bank of Queensland typically offers two types of insurance: life and general. Life insurance is designed to pay out a lump sum of money to your beneficiaries in the event of your death. On the other hand, general insurance covers you for things like home and contents insurance, car insurance, and travel insurance.


Looking to calculate your loan repayments or home loan eligibility? The Bank of Queensland has a range of online calculators to help you budget and plan your finances. Their loan repayment calculator can help you calculate your monthly repayments and total interest payable on a loan. You can also use their home loan eligibility calculator to see how much you could borrow based on your current financial situation.

Merchant and Payment Tools

The Bank of Queensland offers a range of merchant and payment tools to help businesses manage their finances. These tools include merchant services, payment gateway solutions, and account management. Merchant services allow companies to accept credit and debit card payments and electronic payments like PayPal. Payment gateway solutions provide businesses with a secure way to process online payments. Merchant account management allows businesses to manage their credit and debit card transactions and electronic payments.

Bank of Queensland Timings and Contact Details

The Bank of Queensland is open Monday to Friday, 9 am to 5 pm, and Saturday, 8:30 am to 5:00 pm. They are closed on Sundays and public holidays. Their online banking services are available 24 hours a day, seven days a week. 

You can contact the Bank of Queensland by phone by dialling 1300 55 72 72 or in person at their branches.

Frequently Asked Questions

How good is the Bank of Queensland?

Bank of Queensland is a good bank. It has been rated as one of the top banks in Australia for customer satisfaction and has a robust financial foundation.

Who owns the Bank of Queensland?

The bank is run by locally owned managers and aims at making long-term relationships with its customers.

How do I contact the Bank of Queensland?

You can contact the Bank of Queensland by phone by dialling 1300 55 72 72 or in person at their branches.

Is the Bank of Queensland owned by CBA?

No, the Bank of Queensland is not owned by CBA. Locally owned managers run the bank.

Why use us?

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Low interest rates

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Australian based support team

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